Contact Center

Cloud Based Multi-Service (Contact Center)

Our Contact Center integrates advanced technologies to improve your customers’ service and supports your customers with different channels such as voice, SMS, emails and more, available 24/7.

All applications are integrated into a cloud-based multi-service business solution.

There is no need to buy nor install any software or consoles within the server. It does not require expensive technology setups and integrations— no need to hire a technician or pay for expensive training courses.


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  • Call Recording
  • Call Back
  • Multi-Language Agents
  • Chatbot
  • Toll Free Number
  • Call Routing
  • Scripts
  • Queues Spanish and English
  • Report Data Analytics
  • Workforce
  • Call Monitoring
  • Desktop Phone
  • Softphone
  • Transfer to Cell Phone
  • Voicemail
  • Music on hold

Our fully trained multilingual customer service team will provide quick assistance in a friendly-helpful way.

Get all the benefits that a contact service gives you. You can obtain huge cost savings  on operational, infrastructure and employee management expenses. You can manage more in less time and with less effort. Companies that implement  new vanguardist  technologies in their business model are the ones that obtain the greatest success in the competitiveness environment businesses confront today.

Add quality, performance and productivity  to your business with SPM.